Using Emotional Intelligence and Managing Aggressive People

Apply Emotional Intelligence Skills and Manage Aggressor on the Job

4.30 (168 reviews)

Udemy

platform

English

language

Communications

What you will learn

understand the impact of workplace emotions, know how to communicate with empathy

apply emotional intelligence in a confrontation, and help others develop self-awareness and empathy

work with hostile-aggressive people: verbal assailants, dirty diggers and hotheads

work with passive-aggressive people: knowledge wardens, unresponsive aggressors and wafflers

Course Gallery

Using Emotional Intelligence and Managing Aggressive People – Screenshot 1 — Screenshot 1 – Using Emotional Intelligence and Managing Aggressive People

Using Emotional Intelligence and Managing Aggressive People – Screenshot 2 — Screenshot 2 – Using Emotional Intelligence and Managing Aggressive People

Using Emotional Intelligence and Managing Aggressive People – Screenshot 3 — Screenshot 3 – Using Emotional Intelligence and Managing Aggressive People

Using Emotional Intelligence and Managing Aggressive People – Screenshot 4 — Screenshot 4 – Using Emotional Intelligence and Managing Aggressive People

Loading charts...

Comidoc Review

Our Verdict

The Using Emotional Intelligence and Managing Aggressive People course offers valuable insights into conflict management and self-awareness through emotional intelligence. Although the visuals can be improved to complement the instructor's vast knowledge, this course excels in its practical tools and exercises for direct application. Ideal for those seeking advanced understanding and development of interpersonal skills.

What We Liked

Comprehensive curriculum covering various aspects of emotional intelligence and conflict management.
Practical examples, exercises and tools provided to facilitate understanding and application of concepts.
Knowledgeable instructor with vast experience in coaching people for success.
Content is engaging, easy-to-understand, and structured in digestible segments.

Potential Drawbacks

Pacing might be too fast for beginners struggling to absorb complex theories.
Visual aids could benefit from more detailed information complementing the audio content.
Lack of real-world examples in some instances makes connecting concepts to personal situations challenging.
Some students may find the delivery style overly friendly and slightly monotonous.