Up & Running with ServiceNow
Why take this course?
GroupLayout: Up & Running with ServiceNow Course Description
🚀 Course Headline: The best way to get started with ServiceNow! 🌟
Are you new to the ServiceNow platform and feeling overwhelmed? Or perhaps your organization is making the leap to embrace this powerful workflow solution, but you're not sure where to begin? Whether you're a budding developer aiming to enter the field or a professional looking to streamline your company's operations, this course is your ticket to becoming a ServiceNow pro!
Your Instructor: 👤 Mark Miller, with over 6 years of hands-on experience on more than 50+ ServiceNow projects, will guide you through the ins and outs of the platform. Mark's mission is to demystify ServiceNow for newcomers like you, providing clear and practical insights that will set you on the path to mastery.
Course Overview:
In this comprehensive course, we'll cover everything you need to know to get Up & Running with ServiceNow. Here's what you can expect:
- 🧐 Understanding ServiceNow: Learn about the platform's capabilities and its transformative impact on IT service management and beyond.
- ✅ Use Cases: Discover how organizations leverage ServiceNow through 6 practical examples that showcase the platform's versatility and effectiveness.
- 🔧 Setting Up Your Instance: A step-by-step walkthrough on obtaining your free ServiceNow instance to start experimenting with the platform.
- 📚 Exploring Documentation & Community: Dive into the wealth of knowledge in ServiceNow's extensive documentation and active community forums.
- 🛠️ User Interface Mastery: Gain confidence in navigating the ServiceNow interface with ease, preparing you to handle any task.
- 🚀 Application Deep Dives: A tour through some of the core ServiceNow applications such as Incident, Problem, Knowledge, and Service Catalog.
What You'll Learn:
✅ ServiceNow Basics: Understand the core components and how they fit together to create a seamless workflow experience.
- 💼 Benefits of Using ServiceNow: Uncover the advantages that make ServiceNow a top choice for CIOs over traditional application developers.
- 🚀 Real-World Applications: Explore various use cases that demonstrate how ServiceNow can solve real business challenges.
- 🔐 Getting Your Instance Up and Running: Learn how to set up your own instance, free of charge, to start hands-on learning immediately.
- 🤝 Engaging with the Community: Discover how to tap into ServiceNow's knowledge base and join a community of experts and enthusiasts.
- 🧭 Navigating the Platform: Become proficient in using the ServiceNow user interface, making it second nature for you to find what you need.
- 🎯 Core Application Functionality: Get an in-depth look at some of the most critical applications within the ServiceNow ecosystem.
Why Take This Course?
🚀 Empowerment: Equip yourself with the knowledge and skills to effectively implement and manage ServiceNow solutions.
- 🌱 Career Growth: Position yourself as a valuable asset in the field of IT service management by mastering one of the industry's most sought-after platforms.
- 🤝 Community Integration: Connect with peers and experts, opening doors for networking, collaboration, and professional growth.
- 📈 Drive Success: Understand how ServiceNow can be a game-changer for your organization, driving efficiency and innovation across departments.
Ready to embark on your ServiceNow journey? Enroll in "Up & Running with ServiceNow" today and take the first step towards becoming an expert in IT service management! 🚀✨
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Comidoc Review
Our Verdict
The Up & Running with ServiceNow course on Udemy offers a solid foundation for beginners seeking an understanding of the platform's capabilities. While outdated visuals, slow pacing, and basic content may present drawbacks, valuable information regarding features and practical applications makes this a worthwhile starting point for those new to ServiceNow.
What We Liked
- Covers many important terms and concepts for ServiceNow and introduces features applicable to Administrators, Developers, and End Users.
- Provides a comprehensive overview of the platform, making it an excellent resource for beginners or those looking to familiarize themselves with its capabilities.
- Features high-level explanations of ServiceNow, offering sanity checks for those without a clear understanding of its purpose in their organizations.
- Includes practical examples and scenarios, helping learners grasp the platform's functionality through slide interactions and actual demonstrations.
Potential Drawbacks
- Some testimonials mention slow pacing, which might require adjusting the video speed to maintain engagement.
- The course appears to focus on basic knowledge, with more advanced topics needing further exploration for confident usage.
- Content may seem outdated, particularly regarding the version of ServiceNow used in demonstrations and explanations.
- Limited exploration of creating dashboards or implementing customer applications and integrating with other systems may leave some learners wanting more.