Understand customer needs through research
Stop wasting your time creating features based on assumptions. Start out-performing competitors through meeting goals
4.67 (3 reviews)
23
students
1.5 hours
content
Mar 2023
last update
$13.99
regular price
What you will learn
Recognise the effects of a good customer experience
Recognise the types of materials that are typically called personas
Recognise how your own organisation uses research-based customer profiles
Recognise the elements that make an effect research-based customer profiles
Recognise the need to persuade leadership to invest in research
Recognise how to create a research plan and to execute it
Recognise how to roll out the research-based customer profiles across the organisation
Recognise the gap assessment of processes required from those which exist today
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5212064
udemy ID
14/03/2023
course created date
16/04/2023
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