ServiceNow Certified Administration For Beginners
ServiceNow platform for beginners who would like to become Certified ServiceNow Administrator. Learn core fundamentals
4.38 (7914 reviews)
32 693
students
2 hours
content
May 2024
last update
$84.99
regular price
What you will learn
Perform core configuration tasks
Work with User Interface (UI) policies, data policies, UI actions, business rules
Manage data with tables, the configuration management database (CMDB), import sets and update sets
Create workflow activities
Work with two key process applications: Knowledge Base and ServiceNow Service Catalog
Add users, groups and roles
Control system access and data security
Knowledge base and service catalog
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Our Verdict
This ServiceNow Certified Administration for Beginners course on Udemy offers valuable insights into core fundamentals and configuration tasks. However, some aspects of the content are outdated and UI instances differ from more recent versions. The incomplete explanations and mismatches between course material and practice tests could cause confusion and require additional study materials to complement learning. Considering these factors, the course may serve as a useful starting point for beginners but should be augmented with other resources in order to fully prepare learners for ServiceNow certification exams.
What We Liked
- Covers core configuration tasks and fundamentals of ServiceNow platform
- Instructor explains some exam-relevant topics explicitly
- Content is engaging and easy to follow
- Hands-on exercises could benefit learning
Potential Drawbacks
- Course is a bit outdated, displaying older UI instances
- Lacks some important context and in-depth explanations
- Mismatch between course content and practice test questions
- Quizzes are relatively easy and may not fully prepare learners for certification exam
Related Topics
1417656
udemy ID
01/11/2017
course created date
20/11/2019
course indexed date
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