Service Design for the Real World: A Practical Introduction
Industry experts share the content we wish we'd had when we were getting started
4.41 (641 reviews)
6 985
students
7 hours
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May 2024
last update
$74.99
regular price
What you will learn
An overview of the end-to-end Service Design process and methodology
Key considerations and practical tips for applying Service Design in an organizational context
The basics of qualitative customer research and synthesis
How to use lo-fi prototypes to validate concepts and ideas
Effective ideation techniques & facilitation
Stakeholder management for Service Design
The basics of developing journey maps, service blueprints and other artifacts
Business Model Canvas for Service Design
How to prepare for a job in Service Design
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3393806
udemy ID
04/08/2020
course created date
02/06/2022
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