Operations Management: Supply Chains, Products and Services

Master Supply Chain Management and Product and Service Development in Manufacturing and Service Organizations

4.49 (840 reviews)

Udemy

platform

English

language

Operations

What you will learn

sequence the components of the supply chain and identify the key drivers of supply chain management

identify the characteristics of supply chain management in service organizations

match supply chain strategies of service organizations with their key characteristics

identify criteria for selecting and combining different supply chain strategies and match supply chain areas with key indicators of their performance

understand phases of the product life cycle to actions that should be taken at each phase

sequence the stages of the new product development process

match current best practices in new product development with their description

apply strategies used to manage existing and mature products and services with examples of the ways they are used

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Our Verdict

The Operations Management: Supply Chains, Products and Services course delivers a thorough examination of supply chain management, product development, and service operations under the guidance of an experienced industry professional. The instructor's real-world experience and engaging delivery style add value to this comprehensive program. However, the absence of formal assessments or easy interactivity may prove challenging for beginners expecting continuous feedback on their progress, while tech-focused learners looking for AI-related content might find limited satisfaction.

What We Liked

In-depth treatment of supply chain management and product development
Highly experienced instructor with real-world industry background
Practical advice and tips for business operations improvement
Well-structured, engaging lectures with transcripts available

Potential Drawbacks

Some topics may be overly complex for absolute beginners
Assigned homework not formally reviewed or graded by the instructor
Lack of interactive quizzes within video lessons
Minimal coverage of emerging trends like AI and machine learning in operations