Microsoft MB-910 Cert Course: Dynamics 365 Fundamentals-CRM

🌟 Course Title: Microsoft MB-910 Cert Course: Dynamics 365 Fundamentals-CRM

🚀 Headline: Gain a firm understanding of the fundamentals of Dynamics 365 (CRM) with this course!

📚 Course Description:

Welcome to your journey into the world of Microsoft's premier Customer Relationship Management (CRM) solution, Dynamics 365, brought to you by Skylines Academy! Our course, meticulously designed by Author and Instructor, Karen Moen, is tailored to equip you with a comprehensive overview of Dynamics 365. This is your stepping stone towards achieving the highly respected Microsoft Certified: Dynamics 365 Fundamentals (CRM) badge.

Dynamics 365 is an integrated suite of applications that combines Enterprise Resource Planning (ERP) and CRM capabilities to empower your business to achieve moreamaze customers, enhance operational excellence, and drive better results. This course will delve into the four core Dynamics 365 CRM applications: Marketing, Sales, Customer Service, and Field Service, as well as the shared features that form the foundation of this powerful platform.

🎓 Who Should Take This Course?

• 🚀 You want to gain in-depth knowledge of Dynamics 365 modules, including Marketing, Sales, Customer Service, and Field Service, as well as the shared features that tie everything together.
• 📈 You are looking to begin your Dynamics 365 journey and understand how each application works in harmony.
• 🔍 You are interested in developing knowledge of one or more Dynamics 365 applications.
• ✏️ You want to take the MB-910 certification exam and need a structured learning environment to start your preparation.

🌍 Course Structure:

Our course is built upon the official MB-910 certification curriculum from Microsoft, ensuring you receive all the essential knowledge you need to excel in the exam and beyond. Here's what you can expect:

• 📖 Introduction & Study Resources: We kick off with an overview of study materials designed to support your learning path.
• 🚀 Dynamics 365 Overview: Understand what Dynamics 365 is and how it fits into the broader Business Applications landscape.
• ☁️ Cloud Computing Principles: Learn about Cloud Computing, its benefits, and the specific cloud deployment models for Dynamics 365.

🎨 Dive into the Dynamics 365 Apps:

• Marketing: Explore marketing fundamentals, core capabilities, and related apps within the suite.
• Sales: Gain insights into the sales lifecycle, relevant apps, and even participate in a sales demo to understand real-world applications.
• Customer Service: Discover how to manage customer cases, knowledge bases, queues, and more through interactive demos.
• Field Service: Learn about work order management and scheduling capabilities that are critical for field service operations.

🤝 Shared Features & Integration Technologies: Understand the common features shared across Dynamics 365 applications and explore the technologies used to integrate them with other systems.

🔥 Learning Methodology:

Skylines Academy's unique approach combines educational content on fundamental terms and principles, including cloud and Dynamics 365 concepts, with hands-on demos that bring these concepts to life. Our goal is to empower you with the knowledge and skills necessary to apply what you learn in real-world scenarios.

By the end of this course, you'll not only understand the core functionalities and benefits of Dynamics 365 but also be well-prepared for the MB-910 certification exam. Embark on your path to becoming a certified Dynamics 365 expert today! 🚀💡

Join us at Skylines Academy and transform your career with Dynamics 365 knowledge that lasts a lifetime! 🌟