ITIL 4 Foundation Certification Exam Prep - Full Training

Learn about ITIL 4, ITSM, Concepts of Service Management, the Four Dimensions, Service Value System and Practices.

4.52 (2353 reviews)

Udemy

platform

English

language

IT Certification

What you will learn

Overview of IT Service Management and ITIL

Concepts of Service Management

The Four Dimensions of Service Management

ITIL Service Value System

The 34 ITIL Practices

Charts

Students

Price

Rating & Reviews

Coupons Issued

Enrollment Distribution

Comidoc Review

Our Verdict

This ITIL 4 Foundation Certification Exam Prep course offers solid fundamentals of the Service Value System, Four Dimensions, and Practices. However, there's room for improvement regarding delivery, with issues such as stutters and hurried speech distracting from core content. Expanding upon real-world examples could help flesh out theoretical concepts. Despite these areas needing enhancements, this course still serves as a valuable stepping stone towards ITIL 4 certification.

What We Liked

The course content offers a comprehensive overview of ITIL 4 and ITSM principles.
The 3-hour duration is sufficient for learners to grasp the fundamental concepts.
The updated course (2025) ensures alignment with the most recent ITIL 4 framework.
PDFs accompanying each section provide valuable additional resources for study.

Potential Drawbacks

The presenter's rapid-fire speech and stutters might make it challenging to follow lessons.
Limited real-world case examples hinder the learner's ability to fully understand practical applications.
The last video, intended for exam question explanations, is not available on the platform.
There appears to be a lack of depth and detail in exploring individual topics.