IT Help Desk Ticketing Tool for L1 Support
Learn How to Create, Update and Resolve the Tickets for EUC Support in Level1 using JIRA and Manage Engine.
4.16 (369 reviews)
7 373
students
5 hours
content
Oct 2021
last update
$44.99
regular price
What you will learn
Associates will Learn all about creating the tickets properly for the EUC Support.
Associates will Learn all about Updating the tickets properly for the EUC Support.
Associates will Learn all about Managing the tickets properly for the EUC Support.
Understand the Ticket Lifecycle and Workflow as per the ITIL Framework.
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4365550
udemy ID
25/10/2021
course created date
29/10/2021
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