IT Asset Management (ITAM) - Hardware Asset Management (HAM)

The ultimate course for learning everything about IT Asset Management. Includes free ITAM eBook & free process flows!

4.52 (4699 reviews)

Udemy

platform

English

language

Hardware

What you will learn

Introduction to IT Asset Management

Role of ITAM in an Organization

Starting up an ITAM program

Executive Buy In

The Asset Repository

Asset Procurement

Install Move Add Change (IMAC) Process

The Asset Lifecycle

Vendor Management

Asset Tagging

Responsibilities of an IT Asset Manager

IT Asset Disposition (ITAD) Process

Reporting

ITAM Maturity Model

Total Cost of Ownership (TCO)

Return on Investment (ROI)

Processing Lost or Stolen Assets

Warranties

Configuration Management Database (CMDB)

Return Merchandise Authorization (RMA)

Software as a Service (SaaS)

Loading charts...

Comidoc Review

Our Verdict

Delivering a solid foundation in IT Asset Management (ITAM), this Udemy course by [Instructor's Name] successfully introduces students to key concepts, best practices, and processes related to asset lifecycle management. Though technical issues arise rarely and the presentation could benefit from visual improvements, these drawbacks should not deter learners seeking an informative exploration of ITAM, HAM, and their alignment with ITIL 4 frameworks. Enriched with free eBooks, process flows, and insightful examples, this course emerges as a strong contender for those striving to build their understanding of asset management practices in the evolving digital landscape.

What We Liked

The course offers a comprehensive introduction to IT Asset Management (ITAM) and Hardware Asset Management (HAM), covering all aspects from starting an ITAM program to disposing of assets efficiently.
It provides valuable resources such as free eBooks, process flows, and practical examples that enhance understanding of the subject matter.
Ideal for both IT professionals looking to expand their knowledge in ITAM and newcomers entering the field.
The curriculum aligns well with ITIL 4, allowing learners to deepen their comprehension of ITAM's integration into ITSM frameworks.

Potential Drawbacks

Assessments throughout the course could be more thorough, enabling a more comprehensive evaluation of one's grasp on the subject matter.
The course presentation is somewhat basic and could benefit from visual enhancements like screenshots or images for better note-taking.
There may be occasional technical issues with receiving credit for completed modules, making it challenging to formally prove course completion.
A more engaging teaching style and varied pacing would make the course more pleasant and retain attention throughout.