How to Have Difficult Conversations: Conflict Management
Master the art of having difficult conversations. Discover effective communication skills to speak with assertiveness.
4.32 (106 reviews)
11 333
students
2.5 hours
content
Aug 2022
last update
$54.99
regular price
What you will learn
Feel confident and well-prepared to initiate a tough conversation
Manage difficult conversations easily at work and in personal life
Understand the underlying structure of difficult conversations
Stand up to figures of authority with confidence and assertiveness
Leverage listening skills to find the deeper meaning in a conversation
Express yourself in a way that people will listen to you without being defensive
Stay calm, and focused in the face of attacks or accusations
Create high-trust relationships by communicating authentically
Give interpersonal feedback effectively
Get through to the most resistant people
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4803928
udemy ID
28/07/2022
course created date
08/08/2022
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