Emotional Intelligence in the Workplace
Emotional Intelligence to control emotions, prevent conflict, reduce stress, communicate effectively, & manage staff
4.14 (290 reviews)
1 530
students
2.5 hours
content
Mar 2025
last update
$39.99
regular price
What you will learn
Know your own emotional intelligence (EQ) score, strengths, and weakness
Stop getting sucked into other people’s negative emotions
Stop your emotions from escalating by knowing early warning signs and triggers
Reduce and release stress so that it doesn’t build up
Overcome negative emotions using quick, powerful 5-second strategies
Stop yourself from crying or getting angry at work
Recognize non-verbal communication and body language that shows you what others are feeling
Understand, manage, and influence other people’s emotions
Develop rapport and connect to co-workers or staff
Develop true empathy, which will increase your influence, authority, and ability to be supportive
Communicate and listen effectively and improve your relationships
Handle others’ emotional states, including apathy, defensiveness, anger, or crying
Enhance your leadership skills
Create a more positive work environment with low conflict and high productivity
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1394564
udemy ID
15/10/2017
course created date
21/11/2019
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