Business Email Writing: Communication Skills for Work
Write Better Emails | Improve Your Business English | Take Your Communication Skills to the Next Level
4.50 (2341 reviews)

23 516
students
4.5 hours
content
Oct 2024
last update
$59.99
regular price
What you will learn
Gain the knowledge and confidence needed to master your email writing skills
Demonstrate your experience and professionalism through email communication
Assure that your business emails receive the attention they deserve
Compose clear emails for maximum readability, comprehension, and impact
Build your professional reputation and enhance your career success using email communication
Get ideas across quickly and with a minimum of effort for more efficient team collaboration
Adapt emails to accommodate different audiences and work situations
Become a faster and more efficient writer to boost productivity and save time
Increase team collaboration through effective group-wide team updates
Build new professional relationships and improve existing ones through email writing
Plan, organize and format emails in a logical and reader-friendly structure
Make long and complex emails simple and scannable for your recipients
Proofread and edit your email to make it clear, concise and easy to understand
Build credibility and trust in business emails when sharing confidential information
Modify your emails to cope with cultural nuances
Expand your knowledge of email communication across the generational gap
Move beyond hierarchical restrictions to build rapport with managers and colleagues
Adapt your writing style to reflect global English norms and internationally accepted formatting standards
Understand how all email elements affect the recipient’s mindset and response
Write effective subject lines, greetings, sign-offs and signatures
Use the 'To', 'Cc', 'Bcc' and 'Reply all' fields correctly
Learn the proper ways to forward emails without annoying the recipients
Provide supporting information in the form of facts, documents, screenshots, and attachments
Create effective email templates to manage repetitive emails and save on time
Feel confident saying “No” via email without creating tension at work
Write the perfect apology email for various challenging situations
Write introduction emails to introduce yourself or a colleague to the team
Learn how to follow up for information, clarification, feedback or approval
Write effective appreciation or congratulations emails
Learn how to reschedule, cancel or invite someone to a meeting via email
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Our Verdict
Business Email Writing: Communication Skills for Work by Viktoriya is an engaging, practical course for those seeking to improve their professional email communication. With a variety of real-life examples, learners are exposed to subtle nuances that can help in writing graceful and effective emails, ensuring their messages receive the intended impact. Although the pace may be too fast for some, resulting in gaps where further exploration could provide additional value, a structured approach to teaching email composition provides clarity on global norms and formatting standards in an accessible manner.
What We Liked
- Comprehensive course covering various business email writing scenarios and challenges
- Practical templates provided for easy customization, making it simple to apply the learnings
- Engaging teaching style with real-life examples and nuances that help 'humanize' professional emails
- Structured approach to email composition, incorporating global English norms and internationally accepted formatting standards
Potential Drawbacks
- Some theory presented without practical training; learner may prefer more hands-on guidance
- Pace of teaching could be slower for easier understanding, with potential emphasis on additional resources and links
- Minimal focus on grammar with room for further exploration as per individual learner's needs
- Inconsistent availability of some email templates in text form (not just video) and lack thereof in the handouts
Related Topics
3449418
udemy ID
25/08/2020
course created date
20/11/2020
course indexed date
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