Difficult Conversations
How To Handle Situations With A Confident, Controlled, And Calm Approach
4.31 (214 reviews)
13 788
students
30 mins
content
Aug 2022
last update
$27.99
regular price
What you will learn
Handle difficult conversations in various scenarios
Understand the circumstances that lead to difficult conversations
Stay calm and confident during challenging conversations
Stay in control when starting these conversations
Develop conversational techniques that get the results
Convey empathy and fully understand your audience
Build rapport in a conversation
Focus on factual statements
Speak confidently and clearly
Use effective tone and body language
Reach an agreement or successful conclusion
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1672242
udemy ID
02/05/2018
course created date
10/07/2019
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