Conflict Management at Work: Real World Strategies & Tools
A Practical Introduction to Workplace Conflict Management for Managers and Supervisors
4.23 (4103 reviews)
12 569
students
1.5 hours
content
Mar 2020
last update
$59.99
regular price
What you will learn
Recognize the signs of conflict early, so you have a chance to stop it
Reduce the incidence of conflict, by listening well
Understand how conflict escalates, so you can stay calm and stop the escalation
De-escalate conflict, so you bring your relationship back to normal
Resolve conflict, using a variety of strategies and tactics
Develop your resistance to being drawn into conflict
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Our Verdict
Conflict Management at Work offers a comprehensive introduction to recognizing and managing conflict, specifically tailored for supervisors and managers. While certain elements can detract from the learning experience, the course stands out with practical approaches and strategies that users find beneficial in their professional lives.
What We Liked
- Packed with useful information and strategies for managing conflicts at work
- Helps learners recognize the signs of conflict early to reduce incidents
- Provides insights into social styles within workplace relationships
- Includes downloadable PDFs and exercises for hands-on learning
Potential Drawbacks
- Music between lessons can be annoying and repetitive
- Some users find the course volume too low on certain devices
- Exercises could benefit from direct references to lecture content
- Occasionally lacking in practical examples for real-world application
Related Topics
1337450
udemy ID
01/09/2017
course created date
20/11/2019
course indexed date
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