Customer Support Team Leader Mastery Certification
By the Customer Support School
4.67 (29 reviews)
54
students
6.5 hours
content
Sep 2020
last update
$199.99
regular price
What you will learn
Existing & New Support Center Team Leader will learn the overall best practice which exists for Support Center operation Team
Existing & New Support Center Team Leader will learn how to establish an effective Leadership & Management skillset
Existing & New Support center Team Leader will learn how to manage the front-end Support operation Team
Existing & New Support center Team Leader will learn how to build a highly effective Team
Existing & New Support center Team Leader will learn about the Metrics and its importance associated with their Role & Support Department
Existing & New Support center Team Leader will learn the importance of Workforce Management in the Support Department
Existing & New Support center Team Leader will learn how to manage the Performance Management process of Team
Existing & New Support center Team Leader will learn how they are important in the part of the Support Quality Management Process.
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3450444
udemy ID
26/08/2020
course created date
15/09/2020
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