Customer Service: Keep 'em coming back!
How to give the best customer service in your industry and keep those customers raving about your business.
4.55 (3740 reviews)
8 444
students
40 mins
content
Jul 2015
last update
$44.99
regular price
What you will learn
Make your customers happy!
Create customers who spread word about your business
Exceed customer expectations
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Our Verdict
Customer Service: Keep 'em coming back!' offers empowering stories from American entrepreneurs, reinforcing the importance of exceptional customer service in growing a successful business. While the course provides practical tips and relatable examples to enhance customer service skills, it falls short with diversity among speakers and suffers from some repetition and dated content. Overall, this course can help learners strengthen their customer service abilities, but improvements should be made to ensure an engaging and thorough learning experience.
What We Liked
- Empowers learners with insightful success stories from American entrepreneurs
- Highlights the importance of excellent customer service in business growth
- Reinforces building strong relationships with clients and exceeding their expectations
- Provides relatable examples and practical tips to improve customer service skills
Potential Drawbacks
- Lacks diversity among speakers and lacks input from professionals in various sectors
- Minimal engagement due to dated content and background music being distracting
- Limited assessment of the learner's understanding through insufficient quizzes
- Some repetition within course material
Related Topics
547072
udemy ID
06/07/2015
course created date
20/10/2020
course indexed date
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