The Customer: How to Manage Customer Feedback (BITE SIZE)

Create an environment that welcomes customer feedback. Educate your team on how to handle feedback and use it to improve
4.32 (11005 reviews)
Udemy
platform
English
language
Management
category
Learoy Tonight
instructor
The Customer: How to Manage Customer Feedback (BITE SIZE)
41 565
students
1 hour
content
Dec 2021
last update
$44.99
regular price

What you will learn

Understand the importance of giving team’s customer feedback

Be able to give positive and negative customer feedback to my team in an effective way

Define potential gaps in service and methods to overcome them

Drive a culture that welcomes customer feedback

Develop strategies to proactively manage complaints before they arrive

Diffuse difficult customer situations to focus on actionable solutions

Understand why customers complain

Course Gallery

The Customer: How to Manage Customer Feedback (BITE SIZE) – Screenshot 1
Screenshot 1 – The Customer: How to Manage Customer Feedback (BITE SIZE)
The Customer: How to Manage Customer Feedback (BITE SIZE) – Screenshot 2
Screenshot 2 – The Customer: How to Manage Customer Feedback (BITE SIZE)
The Customer: How to Manage Customer Feedback (BITE SIZE) – Screenshot 3
Screenshot 3 – The Customer: How to Manage Customer Feedback (BITE SIZE)
The Customer: How to Manage Customer Feedback (BITE SIZE) – Screenshot 4
Screenshot 4 – The Customer: How to Manage Customer Feedback (BITE SIZE)

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Related Topics

640940
udemy ID
15/10/2015
course created date
02/11/2019
course indexed date
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course submited by
The Customer: How to Manage Customer Feedback (BITE SIZE) - | Comidoc