Culture | How to Manage Team Conflict
Understand how to harness healthy conflict in teams and how to manage conflict conversations
4.48 (13034 reviews)

26 848
students
31 mins
content
Dec 2021
last update
$44.99
regular price
What you will learn
Understand how perceptions create conflict
Determine factors that create unhealthy team conflict
Harness healthy conflict in teams
Communicate effectively in conflict
Manage conflict conversations
Balance speaking and listening in conversations
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Our Verdict
This 31-minute course provides students with actionable strategies to transform conflicts into opportunities for growth within teams. Though facing minor audio issues and limited focus on external conflict resolution, the practical applicability remains strong for managerial figures. Incorporation of real-life examples and expanding visual support can further enhance relatability and comprehension.
What We Liked
- Explores the importance of self-awareness and understanding others' perspectives for effective communication and positive outcomes.
- Offers actionable strategies to harness healthy conflict, fostering innovation and stronger team connections.
- Covers practical tips applicable to daily work for professionals in managerial roles.
- Provides a concise course length allowing focused engagement without the need for breaks.
Potential Drawbacks
- Minor audio issues with background music being too loud, causing some discomfort when using headphones.
- Limited focus on facilitating conflict resolution between other parties, with more emphasis on personal self-reflection.
- Lacks visual aids in certain sections, potentially affecting overall engagement and clarity.
- Content could benefit from providing real-life scenario examples for better relatability.
Related Topics
585066
udemy ID
17/08/2015
course created date
22/11/2019
course indexed date
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