Master Course in Customer Relationship Management (CRM) 5.0

Customer Relationship Management (CRM), Customer Experience Management, Customer Success Management, Journey Mapping

4.14 (306 reviews)

Udemy

platform

English

language

Management

category

Dr. José Prabhu J

instructor

Master Course in Customer Relationship Management (CRM) 5.0

15 554

students

1 hour

content

May 2025

last update

$34.99

regular price

What you will learn

Understand the Introduction and importance of customer relationship management (CRM) 5.0

Learning the Customer experience management (CXM) & Customer Success management (CSM)

Analyze how CRM helps in marketing & how to create customer journey mapping

Understand the CRM Software Overview, How to measure, improve and build customer relationship management

Learnig the CRM manager skills and how to become a CRM manager

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5414188

udemy ID

29/06/2023

course created date

06/07/2023

course indexed date

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