Professional Diploma in CRM Platforms Management

CRM Platforms at Sales, Service, Marketing and Business Management (Siebel, Dynamics CRM/365, Salesforce, SAP CRM)
4.03 (942 reviews)
Udemy
platform
English
language
Sales
category
The Retail Banking Schoo
instructor
Professional Diploma in CRM Platforms Management
60 290
students
2 hours
content
Sep 2024
last update
$44.99
regular price

What you will learn

Business Principles of Customer Relationship Management

Multichannel Sales, Service, Marketing and Business Management

Business principles of implementation of oCRM tools (Microsoft Dynamics 365 (CRM), Oracle Siebel CRM, Salesforce)

Business principles of implementation of aCRM tools (SAS MA, Microsoft Azure, AWS)

Sales Management

Service and claims Management

Cross-sale and up-sale

Digital Channels building

Examples from Consumer Lending, Mortgage and other produc-lines of Retail Business

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4508686
udemy ID
22/01/2022
course created date
24/02/2022
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