Creating Measures and Metrics in ITSM
Learn how to design effective measurements in your organization using ITSM to accurately measure your success!
4.54 (3427 reviews)
12 979
students
1.5 hours
content
Apr 2025
last update
$89.99
regular price
What you will learn
You will understand the reasons why you should setup measurements and metrics in your organization
You will be able to develop custom measures and metrics based on your desired goals
You will learn the 5 different types of measurement models
You will learn the 5 different types of assessment methods
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3175066
udemy ID
27/05/2020
course created date
08/06/2020
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