Consumer Behavior
Understanding the process consumers go through before they make a purchase
4.67 (317 reviews)

1 376
students
2 hours
content
May 2025
last update
$19.99
regular price
What you will learn
When a new smartphone is launched by iPhone or Samsung or Huawei, why do some people buy it on the first day, whereas, others don't?
Understanding the definitions of consumer behavior
Understanding why do consumer behave in a certain way
Those factors that influence consumer's decision making
The decision-making influencers
Established models of consumer behavior
Understanding Cultural, Marketing, Situational, and Psychological Influences on consumer decision making
Finding out different types of consumer decisions
Why and how do we react when a new product is launched?
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Our Verdict
Designed for both students and marketing enthusiasts, this Consumer Behavior course serves as a valuable resource for understanding the complexities behind customer choices. The theoretical framework is well-presented, offering practical insights for product developers and marketers striving to enhance their offerings and customer relationships. While expanding on certain topics and integrating more varied examples could further improve the learning experience, the course remains an engaging and informative deep dive into consumer behavior.
What We Liked
- Comprehensive coverage of consumer behavior theories, including cultural, marketing, situational, and psychological influences
- Actionable insights on the factors influencing consumer decision-making processes
- Real-life examples and case studies that help illustrate concepts and models
- Engaging teaching style with recaps and summaries for better retention
Potential Drawbacks
- Lack of diverse product examples in some instances, potentially limiting relatability for certain topics
- Some areas like social and situational influences could benefit from further differentiation and exploration
- While the course provides a solid foundation, a more advanced approach including contemporary methods and case studies would enhance its relevance for marketing professionals
Related Topics
3276998
udemy ID
28/06/2020
course created date
06/07/2020
course indexed date
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