Customer Experience Certification Workshop
The workshop that will help you get the CCXP certification
4.22 (941 reviews)
3 986
students
3.5 hours
content
Apr 2022
last update
$74.99
regular price
What you will learn
The difference between customer experience (CX) and Customer Experience Management (CEM)
The benefits of CEM for an organisation
Customer Journey Mapping
Examples of Best practice firms and how they got to be the best
The link between Customer Experience and Customer Loyalty
The 12-Steps to developing a great CEM programme
How to get Certified (CCXP)
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2108504
udemy ID
26/12/2018
course created date
11/06/2020
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