Master Course of Amazon Connect (101 Level)
AWS - Amazon Connect - Cloud Contact Center - Public cloud customer contact center
3.97 (71 reviews)
21 844
students
1 hour
content
May 2025
last update
$27.99
regular price
What you will learn
Explain the importance of Amazon Connect in modern customer service strategies.
Identify and describe the key features of Amazon Connect.
Assess the capabilities of Amazon Connect for enhancing customer interactions.
Evaluate how Amazon Connect supports remote contact center agents effectively.
Analyze the business benefits of adopting Amazon Connect in contact centers.
Demonstrate how Amazon Connect integrates seamlessly with other tools and systems.
Explore customization options available within Amazon Connect to meet specific business needs.
Apply knowledge of Amazon Connect to design efficient and scalable customer service solutions.
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4913012
udemy ID
04/10/2022
course created date
11/10/2022
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